114bet Privacy Policy: Your Data, Always Protected

At 114bet, privacy isn't an afterthought — it's the foundation. Find out exactly what data we collect, why we collect it, and how we protect every piece of information you entrust to us.

Jan/2026
Last updated
LGPD
Compliance
SSL 256
Encryption

How 114bet handles your data

Six concrete commitments that guide how personal data is handled on the platform.

Your data is not sold

The 114bet does not sell, rent or share personal data with third parties for commercial purposes. Your data is used solely to operate the platform, process payments and improve your experience. Full stop.

Passwords stored with hashing

Your password is never stored in plain text. The 114bet uses salted cryptographic hashing to store credentials — not even our own support team has access to your password. In the unlikely event of a data breach, your password would remain unreadable.

Communications under your control

Promotional emails, SMS notifications, and marketing communications are optional. You can unsubscribe from any type of communication directly in your account dashboard, at any time, without needing to contact support.

Financial data not stored

The 114bet does not store full credit card numbers or online banking passwords on its servers. Financial transactions are processed by PCI-DSS certified payment gateways, ensuring your payment data is never exposed.

Last updated: January 2026  ·  Version 2.4

This Privacy Policy describes how 114bet (114bet.best) collects, uses, stores and protects its users' personal data. This policy was written in plain, straightforward language because we believe you have the right to know exactly what happens with your information — no unnecessary legal jargon, nothing buried in the fine print. This policy complies with the General Data Protection Law (LGPD — Law No. 13.709/2018).


1. Who We Are (Data Controller)

For the purposes of the LGPD, the 114bet acts as the data controller for personal data collected through the 114bet.best platform. We are a Sports Betting and online casino platform dedicated to Brazilian users, committed to protecting each user's information.

The data protection officer (DPO) of 114bet can be reached by email at contato@114bet.best, with the subject line "Privacy — [your name]". We respond to privacy requests within 5 business days.

Privacy contact: For any questions about your personal data at 114bet, send an email to contato@114bet.best with the subject line "LGPD — Data Request". Our privacy team will respond within 5 business days with complete information.


2. Data We Collect

2.1 Data provided directly by you

When you register or use the 114bet, we collect the information you provide directly:

  • Registration data: full name, CPF, date of birth, email, mobile number and home address
  • Identity verification data (KYC): photo of an official ID document (RG, CNH or passport) and a selfie for verification
  • Payment data: registered Pix key, credit/debit card details (processed by a certified payment gateway and not stored on our servers), and transaction history
  • Communication data: messages exchanged with our support team via chat, WhatsApp or email
  • Preferences: account settings, responsible gambling limits, and notification preferences

2.2 Automatically collected data

When you access the 114bet, some data is collected automatically to ensure proper functionality and security:

  • Access data: IP address, browser type, operating system, device (mobile, tablet, or desktop)
  • Usage data: pages visited, games accessed, access times, session duration and browsing patterns
  • Betting data: full Sports Betting history, casino game activity, and financial transaction records
  • Cookies and similar technologies: detailed in Section 9 of this Policy

2.3 Data We Do Not Collect

The 114bet does not intentionally collect sensitive data such as racial or ethnic origin, religious beliefs, political opinions, genetic or biometric identification data, or health data — except when voluntarily provided in the context of responsible gambling.

Minors' data: 114bet does not knowingly collect data from users under the age of 18. If we identify that a user is a minor, the account is closed and the data is deleted. For more information, see Section 10.


3. How We Use Your Data

The 114bet uses your personal data solely for the purposes described below. Your data will not be used for any purpose not listed here without collecting fresh consent.

Purpose Data type Required?
Account creation and management
Registration, login, identity verification
Register KYC Required
Payment processing
Deposits via Pix, bank slip, card; withdrawals
Financial CPF Required
Fraud and money laundering prevention
Monitoring in accordance with BCB and COAF regulations
Usage Financial Required
Customer support
Support via chat, WhatsApp and email
Communication Required
Platform improvement
Usage analytics, A/B testing, performance
Usage Cookies Optional
Marketing communications
Promotions, bonuses, and 114bet news
Email Mobile Opt-in
Responsible gambling
Pattern monitoring, limits, self-exclusion
Betting Usage Required

4. Legal Basis for Processing (LGPD)

All data processing carried out by 114bet is grounded in one or more of the legal bases set out under the LGPD. Below are the bases we rely on and when each applies:

  • Contract performance (Art. 7, V): for all operations required to deliver the service — registration, betting, payments, support
  • Compliance with a legal or regulatory obligation (Art. 7, II): for KYC identity verification and anti-money laundering prevention as required by COAF and the Banco Central do Brasil
  • Consent (Art. 7, I): for marketing communications, use of non-essential cookies and participation in research programs
  • Legitimate interest (Art. 7, IX): for usage analysis aimed at platform improvement, fraud detection, and information security, provided it does not override your fundamental rights

Whenever processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to withdrawal.


5. Sharing Data with Third Parties

The 114bet does not sell personal data. Information is shared with third parties only in the strictly necessary cases listed below:

5.1 Operational partners

  • Payment gateways: to process deposits via Pix, boleto, credit/debit card, PicPay, and Mercado Pago. Only the data necessary for the transaction is shared.
  • Game providers: Evolution Gaming, Pragmatic Play, NetEnt, PG Soft, and other partners receive only an anonymous user identifier to operate the games — never a CPF, full name, or banking details.
  • Identity verification services: certified platforms for KYC verification temporarily receive the documents submitted by the user for identity confirmation.
  • IT infrastructure: server, CDN and security service providers that host the platform operate under strict confidentiality agreements and LGPD compliance requirements.

5.2 Competent authorities

The 114bet may share data with Brazilian government authorities when required by law or court order, including the Federal Police, Federal Revenue Service, COAF, and the Central Bank of Brazil. In such cases, disclosure is limited strictly to what is necessary to comply with the legal requirement.

Important: All third parties that receive data from 114bet are contractually required to protect that information to standards equivalent to our own and to use it only for the specified purposes. Any breach by a third party will result in immediate termination of the partnership and notification to affected users.


6. How Long We Keep Your Data

The 114bet retains personal data only for as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory obligations.

  • Active account data: retained for as long as your account is active on the platform
  • Closed account data: retained for up to 5 years after account closure to comply with Brazilian tax and regulatory obligations
  • Financial transaction history: retained for 5 years as required by the Brazilian Federal Revenue Service and the Central Bank of Brazil
  • KYC records: retained for 5 years after account closure, as required by COAF for anti-money laundering purposes
  • Support communications: retained for 2 years for dispute resolution purposes
  • Marketing data (with consent): retained until consent is withdrawn or after 2 years of inactivity, whichever comes first
  • Access and security logs: retained for 6 months in accordance with the Marco Civil da Internet (Law No. 12.965/2014)

Once the applicable retention periods have expired, data is securely deleted or anonymized in a way that no longer allows the original user to be identified.


7. Your Rights as a Data Subject (LGPD)

The LGPD grants you a robust set of rights over your personal data at 114bet. All of them can be exercised by emailing contato@114bet.best with the subject line "LGPD — [request type]".

Access

Request a full copy of all personal data that 114bet holds about you. We will respond within 15 business days with a detailed report.

Correction

Correct incomplete, inaccurate or outdated information directly in your account dashboard or by contacting support. CPF changes require additional verification.

Deletion

Request the deletion of your personal data. Data required to fulfill legal obligations will be retained for the applicable regulatory periods before being deleted.

Portability

Receive your data in a structured format (JSON or CSV) to transfer it to another controller, where technically feasible, upon formal request.

Block

Request a temporary restriction on the processing of data that is unnecessary, excessive, or handled in violation of the LGPD while a dispute is under review.

Consent Withdrawal

Withdraw consent for processing activities based on that legal basis (such as marketing communications) at any time, at no cost and with no penalty.

How to exercise your rights: Send an email to contato@114bet.best with the subject line "LGPD — [type of right] — [your name]". To protect your privacy, we will require identity verification before processing your request. We respond within 15 business days. If you are not satisfied with our response, you may file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados).


8. Data Security

The 114bet implements strict technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or improper destruction.

8.1 Technical measures

  • SSL/TLS 256-bit encryption across all communications between your browser and our servers
  • bcrypt hash with salt for password storage — impossible to reverse even if the database is improperly accessed
  • Financial data tokenization — no full card details are stored on our servers
  • Two-factor authentication (2FA) available to all users
  • Continuous monitoring of suspicious access attempts, brute-force attacks, and behavioral anomalies
  • Security audits periodic audits conducted by independent specialized firms

8.2 Organizational measures

  • Access to personal data is restricted to the employees and systems that need it to perform their functions
  • All staff undergo mandatory privacy and data protection training
  • Confidentiality agreements with all partners and service providers that access data
  • Security incident response plan with notification to the ANPD and affected users within 72 hours, as required by the LGPD

Your responsibility: No security system is 100% foolproof. Protect your account by using a strong, unique password, enabling 2FA, and never sharing your credentials with anyone — including anyone claiming to be a 114bet employee. Our team will never ask for your password.


9. Cookies & Tracking Technologies

The 114bet uses cookies and similar technologies to ensure the platform functions correctly, improve your experience and, with your consent, for usage analytics and marketing.

You can manage your cookie preferences at any time through your browser settings or via the preferences panel in your account on 114bet. Declining non-essential cookies does not affect access to the platform's core features.


10. Protection of Minors Under 18

The 114bet is a betting and online casino platform intended exclusively for users aged 18 and over. Knowingly collecting data from minors is strictly prohibited and goes against everything we stand for.

During registration, we require age confirmation and carry out age verification checks that include date of birth analysis and, where necessary, a request for supporting documentation. If we identify that a user has provided false information about their age:

  • The account is closed immediately without prior notice
  • All collected data is deleted from our systems within 30 days, unless retention is required by law
  • Any existing balance (deposits or winnings) is withheld and the case may be reported to the relevant authorities
  • The minor's legal guardian may be notified

If you are a parent or guardian and suspect that a minor has accessed the 114bet, please contact us immediately at contato@114bet.best so we can take the appropriate action.


11. International Data Transfers

To operate the platform and provide the games and services available, the 114bet may transfer some data to servers or partners located outside Brazil — particularly IT infrastructure providers and international gaming platforms such as Evolution Gaming and Pragmatic Play.

When we carry out international data transfers, we ensure that:

  • The destination country provides an adequate level of data protection as recognized by the ANPD
  • Specific data protection contractual clauses are in place in accordance with LGPD standards
  • Recipients are subject to recognized international certifications (such as ISO 27001) or equivalent industry standards

Under no circumstances are complete Brazilian identification details (CPF, RG, original documents) shared with international game providers — they receive only anonymous identifiers for the technical operation of games.


12. Changes to This Privacy Policy

The 114bet may update this Privacy Policy periodically to reflect changes in our practices, applicable legislation or the services we offer. We are committed to communicating relevant changes transparently.

When we make significant changes:

  • You will receive an email notification at least 15 days in advance
  • A notification will appear on your account dashboard with a summary of the changes
  • The "Last updated" date at the top of this page will be revised
  • The previous version will be made available upon request to support

Continued use of the platform after the effective date of the changes constitutes acceptance of the new Privacy Policy. If you disagree with the changes, you may close your account before the effective date and request deletion of your data.


13. Contact, DPO and Complaints

For any questions related to privacy and data protection at 114bet, you can get in touch in several ways:

  • Privacy email: contato@114bet.best (subject: "LGPD — [type of request]")
  • Live chat: available 24 hours a day on the platform — request to speak with the privacy team
  • Response deadline: up to 15 business days for LGPD rights requests; up to 5 business days for general privacy inquiries

If you believe your rights have been violated and our response was unsatisfactory, you have the right to file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados), the data protection regulatory authority in Brazil.

ANPD — Autoridade Nacional de Proteção de Dados: The Brazilian regulatory authority for personal data protection. If you are unsatisfied with 114bet's response to an LGPD request, you may file a formal complaint with the ANPD through the official channels of the Brazilian federal government.

Frequently asked questions about privacy at 114bet

The most common questions our users have about how we handle their data.

No. 114bet does not sell, rent, or share personal data with third parties for commercial or advertising purposes. Your data is used exclusively to operate the platform, process payments, ensure security, and fulfill legal obligations. Any sharing with operational partners (such as payment gateways and game providers) is limited to the minimum data required for each operation, and those partners are contractually prohibited from using the data for any other purpose.

You may request the deletion of your data by sending an email to contato@114bet.best with the subject line "LGPD — Data Deletion" and your full name. We will ask you to verify your identity to ensure we are processing the request for the correct account holder. Once confirmed, data that is not required for compliance with legal obligations (such as financial records retained by the Federal Revenue Service for 5 years) will be deleted within 30 days. You will receive an email confirmation once the process is complete.

No. 114bet does not store full credit or debit card numbers on its servers. All card transactions are processed directly by PCI-DSS certified payment gateways (the industry security standard for card data), which are responsible for securely storing that information. 114bet receives only a payment confirmation and a reference token — with no access to full card details. For Pix payments, only the Pix key is stored to facilitate future withdrawals, and you can update it at any time in your account dashboard.

114bet uses four types of cookies: essential (required for the platform to function), analytical (for platform improvement), preference (for personalization) and marketing (for relevant communications). Essential cookies cannot be disabled. For all others, you can manage your preferences via the consent banner that appears on your first visit or in your account settings. You can also manage them directly in your browser (Chrome, Firefox, Safari) under Settings > Privacy > Cookies. Declining non-essential cookies does not affect access to Sports Betting, the casino or any core functionality.

After account closure, 114bet retains your data for the legally required periods: financial records for 5 years (Brazilian Federal Revenue requirement), KYC data for 5 years (COAF requirement), and access logs for 6 months (Marco Civil da Internet). Marketing data and preferences are deleted within 30 days of account closure. Once all retention periods have elapsed, your data is securely deleted or fully anonymized. You may request a detailed report of the data retained and the legal basis for each retention period by emailing contato@114bet.best.

Yes, when required by law or court order. 114bet cooperates with Brazilian authorities such as the Federal Police, Federal Revenue Service, COAF, and the Central Bank of Brazil when there is a legal mandate, a financial crime investigation, or a regulatory compliance requirement. In such cases, we disclose only the data strictly necessary to fulfill the requirement, we do not cooperate voluntarily beyond what is legally required, and when permitted by law, we notify the user of the request. This type of cooperation is a legal obligation for any company operating in Brazil, regardless of industry.

Your data protected. Your bets, secured.

Now that you know how 114bet protects your privacy, sign up and enjoy the best odds on the Brasileirão, Libertadores, live casino and much more — with complete peace of mind.

SSL 256-bit · LGPD Compliant · Data never sold · 18+

Responsible Gambling and Privacy at 114bet

114bet protects your data with SSL 256-bit encryption, full LGPD compliance, and never sells your information to third parties. Betting is entertainment — play within your limits and use the control tools available in your account dashboard.

For more information, visit our Responsible Gambling or our Terms and Conditions. Platform prohibited for users under 18.

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Data not sold
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